Effective Date: July 2026

At L'ARTEMIS COLLECTION, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, book a dress hire, or interact with our boutique.

By using our website or services, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through our payment providers)
• Dress size and measurements (where required)
• Order and purchase history
• Dress hire booking details
• Communications with our team
• Website usage information collected through cookies and analytics

Providing this information is generally voluntary; however, some information is required to process your order or booking.

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Manage dress hire bookings
• Arrange shipping and delivery
• Process payments
• Respond to enquiries
• Provide customer support
• Send order updates and appointment confirmations
• Improve our products, services and website
• Meet our legal and regulatory obligations
• Send marketing communications where you have chosen to receive them

Marketing Communications

If you subscribe to our mailing list, we may send you updates about new collections, designer arrivals, exclusive events and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Payment Security

Payments are processed through secure third-party payment providers.

L'ARTEMIS COLLECTION does not store your complete credit or debit card details.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

• Payment providers
• Shipping and courier companies
• Website and technology providers
• International designers and manufacturers (where required to fulfil made-to-order or custom-sized garments)
• Professional advisers or government authorities where required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and analyse website traffic.

You can manage or disable cookies through your browser settings; however, some website features may not function correctly.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

While we implement appropriate security measures, no online transmission or electronic storage method can be guaranteed to be completely secure.

Accessing or Updating Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us using the details below.

Third-Party Links

Our website may contain links to third-party websites, including designer websites or social media platforms.

L'ARTEMIS COLLECTION is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.

The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

L'ARTEMIS COLLECTION

Phone: 0423 338 140
Email: info@lartemis.com.au

Australian Privacy Laws

L'ARTEMIS COLLECTION is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.